This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. By using our website and services, you agree to the practices described below.

1. Data Controller

The data controller responsible for this website is: Agile Alex Ltd
Email: agilealexuk@gmail.com

2. Information We Collect

We may collect and process the following types of personal data:

• Contact details (e.g. name, email address, phone number).
• Payment details (processed securely by our payment provider).
• Booking and registration details for events or services.
• Technical information such as IP address, browser type, and usage data when you use our website.

3. Third-Party Platforms

We use the following platforms to operate our website and services. These providers may process your personal data in line with their own privacy policies:

• WordPress – website hosting and content management.
• Ticket Tailor – event bookings and ticket sales.
• Stripe – secure online payment processing.
• ProKanban – service delivery and management.
• Training from the BACK of the Room! – service delivery and management.

We recommend reviewing the privacy policies of these providers for further details on how they process your data.

4. How We Use Your Data

Your personal data may be used to:

• Provide and manage our services, including bookings and payments.
• Communicate with you regarding enquiries, bookings, or updates.
• Improve our website, services, and user experience.
• Comply with legal obligations.

We will never sell your personal data. We only share it with trusted providers listed above or where legally required.

5. Legal Basis for Processing

We process your personal data on the following lawful bases:

• Contract – to provide the services you request.
• Consent – where you have given us permission (e.g. for marketing).
• Legal obligation – where required to comply with the law.
• Legitimate interests – to operate and improve our website and services.

6. Cookies

Our website may use cookies to enhance functionality and user experience. You can manage or disable cookies through your browser settings. See the separate Cookies policy below.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Your Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict our processing of your data.
• Withdraw consent where processing is based on consent.
• Data portability (where applicable).

To exercise these rights, please contact us at agilealexuk@gmail.com

9. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

Last updated: 14 August 2025

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Cookies Policy

This Cookies Policy explains how we use cookies and similar technologies on our website, in accordance with the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR).

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work, improve functionality, and provide information to website owners.

2. Types of Cookies We Use

We may use the following types of cookies:

• Strictly Necessary Cookies – required for the operation of our website (e.g. security, session management, and load balancing).
• Functional Cookies – help remember your preferences and improve your experience.
• Performance/Analytics Cookies – collect anonymous information about how visitors use our site, such as which pages are visited most often.
• Third-Party Cookies – set by third-party platforms and services we use, such as:
  • WordPress – for website functionality and performance.
  • Ticket Tailor – for event bookings and ticket sales.
  • Stripe – for secure online payment processing.
  • ProKanban – for service delivery and management.
  • Training from the BACK of the Room! – service delivery and management.

3. Managing Cookies

When you first visit our website, you will be given the option to accept or reject non-essential cookies. You can also manage or disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. How Long Cookies Last

Some cookies are “session cookies” (deleted automatically when you close your browser), while others are “persistent cookies” (stored until they expire or are deleted manually).

5. Updates to This Policy

We may update this Cookies Policy from time to time. Any changes will be posted on this page with the updated effective date.

Last updated: 14 August 2025